INFS vs. UCR

What a member actually owes when they see an out-of-network dentist — and why that number changes with the ZIP code, the procedure, and how the plan is built.

1 Pick an area and a service

2 Set up the plan

How the UCR percentile is applied

Worth knowing: these two are not the same, and they can point opposite ways. A true 90th percentile sits above the area average, so it usually leaves the member owing little or nothing. “90 % of the average” sits below it, so the member always owes something. Confirm which one a plan actually uses before quoting it.

3 What the member gets billed, by service

Out-of-network dentists don’t have to accept the plan’s payment as payment in full. Most subtract what the plan paid and bill the member the difference. Each cell below is that difference — assuming the dentist charges the area average.

Assume the out-of-network dentist charges
Service Dentist bills INFS UCR 70th UCR 80th UCR 90th
Cheapest plan Highest exposure to the member out-of-network
Richest plan The higher the UCR percentile, the lower the cost exposure to the member

4 One service, dentist by dentist

Dental charges are not regulated by any government entity — a dentist can charge whatever they choose, which is why the same procedure has a different price at every office. The average of those prices is the UCR figure. Edit any of them.

Dental officeCharge for this service
Average cost in the area $0 This is the “UCR” figure — also called U&C, Usual, Customary & Reasonable.

? How each one is calculated

INFS — In-Network Fee Schedule

The plan pays the out-of-network dentist only what it negotiated with its in-network dentists.

Plan pays = $130  →  Member owes = billed − $130

UCR — Usual, Customary & Reasonable

The plan pays a percentile of what dentists in that area charge. The percentile is set by the plan design.

Plan pays = area average × percentile  →  Member owes = billed − plan pays

Illustration only. This models the balance-bill exposure alone — deductible, coinsurance, and annual maximum are not applied, so a real member’s cost is higher than what is shown. Actual out-of-network billing depends on the provider and how they choose to bill. Charge figures are a geographic model, not a licensed UCR table.